Privacy Policy

1. Introduction

PetPerks Club ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our service.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Payment information (processed securely through Stripe)
• Account preferences and subscription details
• Communication preferences

3. How We Use Your Information

We use your information to:

• Provide and manage your membership
• Process payments and manage subscriptions
• Send you important account and service updates
• Personalise your experience and provide relevant offers
• Communicate with you about your account or our services
• Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our platform (e.g., payment processors, hosting services)
• Partner businesses when you use their offers (with your consent)
• Legal authorities when required by law

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us through our contact page.

7. Cookies

We use cookies and similar technologies to enhance your experience. For more information, please see our Cookie Policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through our service.

9. Contact Us

If you have questions about this Privacy Policy, please contact us through our contact page.